• There must be a flat, safe surface available for me to park. If I arrive and cannot park, the full appointment fee will still be charged for the reserved time slot and travel.
• Your house number must be clearly visible. I need to be able to easily see where I’m arriving.
• I do not service smoking households.
• Pets must be up to date on flea prevention — this is required to be seen.
• A $30 deposit per pet is required at the time of booking.
• A 15-mile radius around Sam’s Club is included in each booking. There is a $1/mile travel fee beyond that.
Additional Policies:
• If your pet has a history of aggression, please let me know beforehand. Safety comes first for everyone. I love working with reactive and aggressive dogs, I just have to know ahead of time.
• Please potty your pet before the appointment to avoid accidents and stress.
• All pets must be on a leash when brought out to the grooming van.
• Matted coats are shaved out. Dematting is not humane, and I practice humanity over vanity at all times. Brushing at home helps tremendously reduce matting and I can show you proper brushing techniques if needed. Things happen and I understand, I promise!!
• No-shows or same-day cancellations result in a forfeited deposit.
If you have any questions, please text 228-239-6857
Phone calls are not accepted due to hearing loss